Administrative/Program Assistant

Main Duties

·      Work within membership-database platform(s) to update and maintain membership rosters, update member profiles, create invoices, process payments, create monthly financial reports, etc.

·      Regularly update website content (videos, text, images and downloadable materials); maintain online meetings and events calendar; create online event-registration and payment pages; other website tasks as needed (instruction provided, but technical savvy/ability to learn new software is vital to this role)

·      Support Executive Director and other team members in compiling, formatting and/or deploying e-newsletters and other digital communications

·      Set up virtual meetings, webinars and events in Zoom; disseminate meetings and event access information and reminders; poll Board Members/volunteers for their availability, and help to kick off and/or run Zoom meetings as needed.

·      Update and maintain multiple email listservs and contact lists, such as adding and removing members to/from multiple listservs, posting messages, monitoring automated ‘unsuccessful’ bounce back emails for posting errors, determining reason & tending to issues, etc.

·      Attend committee meetings and/or board meetings and take minutes as needed

·      Answer phone, email and internal communications on a timely basis, being sure to see projects and tasks through to their completion

·      Other general client responsibilities as needed