Customer Experience Specialist

For a major multinational company in the chemical and pharmaceutical industry, we are looking for a Customer Experience Specialist to join a dynamic team where this role is essential.

KNOWLEDGE, SKILLS, AND ABILITIES

·     Availability to travel to multiple sites as needed.

·     Excellent communication and interpersonal skills, and the ability to thrive in a fast-paced environment.

·     Demonstrate resilience and a positive attitude when faced with challenges or setbacks, maintaining a focus on delivering exceptional customer experiences.

·     Strong written and verbal communication skills in English and Spanish.

·     Exceptional attention to detail, accuracy, and professionalism.

·     Commercial and basic technical acumen.

·     Self-starter and self-motivation.

·     Strong computer skills including expertise in Microsoft Word, Excel, PowerPoint preferred. Ability to quickly develop proficiency in new programs.

·     Strong interpersonal skills and the ability to work in a team environment.

·     Proven discretion with highly confidential information/documents. Must have high degree of integrity, discretion, and judgment.

·     Polished professional communication skills and personal presentation.

·     Able to remain extremely professional, composed, and competent in all environments.

·     Demonstrated competence in basic technical comprehension to ensure alignment with company standards and effective fulfilment of customer expectations.

·     Proven discretion with highly confidential information/documents. Must have high degree of integrity, discretion, and judgment.

·     SAP ERP SD experience a plus.

 We offer company benefits and great opportunities for professional growth.